Privacy Policy & SMS Terms of Service
Heartland Manufacturing USA
Effective Date: [11/19/2025]
Last Updated: [11/19/2025]
1. INTRODUCTION
Heartland Manufacturing USA (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at https://heartlandmfgusa.com/, contact us, or communicate with us via SMS text messaging.
2. INFORMATION WE COLLECT
We collect personal information that you provide to us when you contact us or visit our website. This includes contact information such as your name, email address, phone number, mobile phone number, and company name. We also collect inquiry details including any messages, questions, or service requests you submit to us.
When you visit our website, we automatically collect certain device information including your IP address, browser type, and operating system. For SMS communications, we collect your mobile number, consent status, the timestamp of when you provided consent, and the source of your opt-in.
3. HOW WE USE YOUR INFORMATION
We use your personal information to respond to your inquiries and service requests, communicate about our manufacturing services, and send appointment reminders and scheduling confirmations. Your information also helps us provide customer service and support, send important updates about orders or projects, and improve our website and services.
We may also use your information as necessary to comply with legal obligations and to operate our business effectively. All use of your information is limited to legitimate business purposes directly related to providing you with our manufacturing services and maintaining our business relationship with you.
4. WHO WE SHARE INFORMATION WITH
We may share your information with service providers who help us operate our business, such as shipping companies for product delivery. We may also share information when required by law, court order, or government request, or in connection with a merger, acquisition, or sale of assets. We will share your information with other parties only when you explicitly authorize us to do so.
IMPORTANT SMS CONSENT PROTECTION: We do NOT share, sell, rent, or transfer your SMS opt-in data or mobile phone numbers to any third parties or affiliates for their promotional or marketing purposes. Your SMS consent is exclusively for communications directly from Heartland Manufacturing USA and will never be shared with third parties or affiliates.
5. SMS TERMS OF SERVICE
By opting into SMS communications from Heartland Manufacturing USA through our website, in-person, or any other medium, you agree to receive SMS text messages from us. These messages may include appointment reminders and scheduling confirmations, order updates and delivery notifications, customer service communications, project status updates, important service or manufacturing updates, and responses to your inquiries.
Message frequency may vary based on your interactions with us, and standard message and data rates may apply according to your mobile plan. You can text STOP to any message to opt out at any time and will receive a confirmation of your opt-out. For assistance, text HELP or visit https://heartlandmfgusa.com/. Messages are supported on major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Providing SMS consent is not a condition of doing business with us.
By providing your mobile phone number and opting in, you agree to receive recurring automated SMS messages from Heartland Manufacturing USA and confirm you are the authorized user of the mobile number provided. You understand that consent is not required to do business with us and acknowledge that your SMS consent will NOT be shared with any third parties or affiliates.
6. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
7. YOUR RIGHTS AND CHOICES
You have the right to request information about the data we have collected about you, update or correct your information, and request deletion of your information. You can opt-out of SMS communications at any time by texting STOP. We respect your choices and will honor your requests in accordance with applicable law.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us at Heartland Manufacturing USA, 60 Heartland Blvd, Brentwood, NY 11717. You can also reach us by email at info@heartlandmfgusa.com, by phone at (516) 547-0737, or through our website at https://heartlandmfgusa.com/.
For SMS support, text HELP to receive assistance, text STOP to opt-out of SMS messages, or visit https://heartlandmfgusa.com/ for support.